Online Reputation Management
Remove negative reviews, suppress damaging search results, and build lasting trust — protect your brand's most valuable asset before it costs you customers.
Why Your Online Reputation Cannot Be Ignored
88%
Consumers trust online reviews as much as personal recommendations
94%
Customers say a negative review convinced them to avoid a business
53%
People will not engage with businesses with under 4 stars on Google
Page 1
of Google is what matters — 75% of users never scroll to page 2
ORM Services We Provide
From removing a single bad review to managing a full-scale brand reputation — we have you covered.
Review Removal & Reporting
Identify and formally report policy-violating reviews on Google, Justdial, Facebook, and other platforms for removal.
Positive Review Generation
Ethical outreach to satisfied customers — review request campaigns, QR codes, and follow-up sequences to build your rating.
Search Result Suppression
Push negative news articles, complaint posts, and defamatory content off Google page 1 using positive content SEO.
Brand Monitoring
24/7 real-time tracking of your brand name across Google, social media, news sites, and review platforms.
Review Response Management
Professional, empathetic responses to every negative review — showing customers and Google you take feedback seriously.
Crisis PR & Management
Emergency response for viral negative news, social media crises, or sudden review bombing attacks on your business.
Brand Authority Building
Create and rank high-authority positive content — press releases, expert articles, Wikipedia, and social profiles.
Personal ORM
Reputation management for individuals — executives, professionals, and public figures with damaging search results.
Our 6-Step Reputation Recovery Process
A structured, proven process — from damage assessment to long-term reputation protection.
Reputation Audit
Free scan of all mentions — Google, reviews, news, social, forums. Full damage assessment with priority scoring.
Removal Requests
Identify policy-violating content. File formal removal requests with Google, Justdial, and other platforms.
Positive Content Creation
Publish press releases, blog articles, social profiles, and directory listings that highlight your strengths.
Suppression SEO
Rank positive pages above negative ones using technical SEO, backlink building, and content optimization.
Review Generation
Ethical outreach to real satisfied customers. Review request SMS, email, and WhatsApp campaigns.
Ongoing Monitoring
24/7 brand monitoring with instant alerts. Monthly reputation score reports and strategy adjustments.
Platforms We Manage
We cover every platform where your reputation can be made or broken.
Google Business
Most important — directly impacts local search rankings
Justdial
India's largest local search — critical for SMBs
Glassdoor
Employer brand — affects hiring and talent attraction
Social reputation — visible to all followers and visitors
Zomato / Swiggy
Essential for restaurants and food businesses
Practo / Lybrate
Critical for doctors, clinics, and healthcare providers
IndiaMart
B2B reputation — affects supplier trust and enquiries
TripAdvisor
Hotels, travel agencies, and tourism businesses
How It Works
4 simple steps — start on WhatsApp, get results from home
Send a WhatsApp Message
Click the button below — connect directly with an IndiaBizStation expert with a pre-filled message.
Our Expert Understands Your Need
Our trained expert will listen to your requirements, provide a documents checklist and suggest the best option — completely free.
A Specialist Gets to Work
Your task is assigned to a verified specialist — document processing, filing or design — everything handled professionally.
Get Results From Home
Certificate, document, report or deliverable — everything sent via WhatsApp/email. Pay only after the work is delivered.
What You Get With Every ORM Plan
ORM Service Pricing
Transparent monthly pricing for ongoing reputation management. Free audit before you commit.
Starter
For businesses with minor reputation issues
- ✓Free reputation audit (one-time)
- ✓Google review monitoring
- ✓Response to negative reviews
- ✓10 positive review requests/month
- ✓Google Business Profile optimization
- ✓Monthly reputation report
- ✓WhatsApp support
Growth
Full ORM for businesses with active reputation challenges
- ✓Everything in Starter
- ✓Removal requests for violating reviews
- ✓Search result suppression SEO
- ✓3 positive content pieces/month
- ✓Justdial + Facebook + Google management
- ✓Crisis response readiness
- ✓30-day response guarantee
- ✓Bi-weekly progress reports
- ✓Priority WhatsApp support
Enterprise
Complete reputation management for brands and public figures
- ✓Everything in Growth
- ✓All major platform management (8+ platforms)
- ✓8 positive content pieces/month
- ✓Wikipedia / Knowledge Panel management
- ✓Press release distribution
- ✓Crisis PR management
- ✓Personal ORM for founders/executives
- ✓Dedicated reputation manager
- ✓Weekly calls & strategy reviews
Not sure which plan you need? Get a free reputation audit first
Frequently Asked Questions
Frequently Asked Questions
Reviews violating Google's content policies (fake, spam, off-topic, hate speech) can be reported and removed. We identify policy-violating reviews and file formal removal requests. For reviews that cannot be deleted, we use suppression SEO and positive review generation to reduce their impact.
Review removal takes 2-4 weeks. Positive review generation shows improvement in 30-60 days. Search result suppression (pushing negative pages off page 1) typically takes 3-6 months depending on how established the negative content is.
Google Business Profile, Justdial, Sulekha, IndiaMart, Glassdoor, Facebook, TripAdvisor, Zomato, Practo, and other industry-specific platforms. We also handle news articles and forum posts appearing on Google.
Suppression pushes negative pages (bad news, complaint forums, negative blog posts) off page 1 by building and ranking positive content — press releases, social profiles, directory listings, and blog articles that outrank the negative results.
Absolutely not. Fake reviews violate Google's terms and risk account suspension. We generate genuine reviews through ethical outreach to real satisfied customers, review request campaigns, and QR code review links.
Yes. We help respond professionally to negative employee reviews, generate genuine positive reviews from current employees, and build a strong employer brand presence to attract quality talent.
Brand monitoring tracks every mention of your business name across Google, social media, news, and forums in real time — so you can catch and respond to negative content before it spreads.
Starter: ₹4,999/month (review monitoring + response + basic positive generation). Growth: ₹9,999/month (full review management + suppression SEO + monitoring). Enterprise: ₹19,999/month (full ORM + crisis management + dedicated manager).
Yes. We provide personal ORM for executives, professionals, and public figures facing damaging search results or defamatory content — same approach: remove what qualifies, suppress what cannot be removed.
WhatsApp us your business or personal name. We conduct a free reputation audit within 24 hours and share a detailed report with our recommended action plan before you spend anything.
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Manage your Instagram profile — posts, reels, stories, engagement — monthly package.
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