WhatsApp Business Automation
Turn WhatsApp into your 24/7 sales and support engine. Chatbots, bulk broadcasts, order updates, lead follow-ups, and CRM integration — all through the official WhatsApp Business API.
Why WhatsApp Is The Most Popular Business Channel
500 million Indians use WhatsApp every day. Your customers are already there — but most businesses still handle WhatsApp manually, missing leads, sending late replies, and burning staff time on repetitive messages.
WhatsApp Business API changes this completely. One number, multiple agents, chatbots running 24/7, automated broadcasts, CRM integration — and zero risk of ban because you're using the official Meta platform.
API vs WhatsApp Business App
| Feature | Business App | Business API |
|---|---|---|
| Number of devices | 1 device only | Unlimited agents |
| Automation & bots | Not supported | Full automation |
| Bulk broadcast | Max 256 (saved contacts) | Unlimited (official) |
| CRM integration | Not supported | Full integration |
| Message templates | Manual typing | Approved templates |
| Multi-agent inbox | Not supported | Supported |
| Analytics & reports | Basic | Detailed insights |
| Ban risk | High (unofficial tools) | Zero (official API) |
What We Can Automate on WhatsApp
From chatbots to broadcasts to commerce — every WhatsApp use case for your business.
WhatsApp Chatbot
24/7 bot that answers FAQs, collects lead info, shares catalogs, and qualifies prospects — before a human steps in.
Broadcast Campaigns
Send promotional messages, offers, and announcements to your entire customer list — through official API, no bans.
Order & Delivery Updates
Auto-send order confirmation, dispatch notification, tracking link, and delivery confirmation via WhatsApp.
Lead Follow-Up Sequences
Automatically follow up with new leads — Day 1, Day 3, Day 7 — with personalized messages triggered by CRM stage.
Payment Reminders
Auto-send payment reminders before and after due dates — with direct payment link in the message.
Appointment Reminders
Send appointment confirmations and reminders to reduce no-shows for clinics, consultants, and service businesses.
Onboarding Sequences
Welcome new customers with a structured onboarding sequence — documents, next steps, and support links via WhatsApp.
WhatsApp Commerce
Send product catalogs, receive orders, and process payments — entirely within WhatsApp conversations.
Official BSP Platforms We Use
We set up your WhatsApp API through Meta-approved Business Solution Providers — fully compliant, no ban risk.
* BSP subscription cost is separate from our setup fee. We help you choose the most cost-effective option.
How WhatsApp Automation Setup Works
From zero to a fully automated WhatsApp business presence — in under 2 weeks.
Share Your Use Case
Tell us how you want to use WhatsApp — lead follow-up, order updates, customer support, or broadcast campaigns.
Design Flows & Templates
We design chatbot conversation flows, write message templates, and map automation triggers to your business events.
API Setup & Integration
WhatsApp Business API verified, chatbot built, CRM connected, and templates submitted to Meta for approval.
Go Live 24/7
Your WhatsApp automation goes live — responding to customers, following up on leads, and sending updates around the clock.
What You Get
WhatsApp Automation Pricing
One-time setup fee + optional monthly retainer. BSP subscription billed separately.
Basic
Small business — chatbot + broadcasts
- ✓WhatsApp API account setup
- ✓1 BSP platform setup (Interakt / AiSensy)
- ✓Basic chatbot (FAQ + lead capture)
- ✓5 approved message templates
- ✓Broadcast list setup
- ✓30 days support
Growth
Growing business — full automation + CRM
- ✓WhatsApp API + BSP full setup
- ✓Advanced chatbot with multi-step flows
- ✓CRM integration (Zoho / HubSpot)
- ✓Up to 15 approved message templates
- ✓Order / payment / follow-up automations
- ✓Multi-agent shared inbox
- ✓60 days support + 1 month retainer
Enterprise
Large business — full WhatsApp commerce stack
- ✓Custom BSP or self-hosted API setup
- ✓Complex multi-flow chatbot
- ✓Full CRM + ERP + e-commerce integration
- ✓WhatsApp Commerce (catalog + orders)
- ✓Unlimited message templates
- ✓Dedicated project manager
- ✓Ongoing retainer + monthly optimization
* WhatsApp message conversation charges (₹0.58–₹0.78/conversation) billed by Meta separately.
Frequently Asked Questions — WhatsApp Business Automation
WhatsApp Business API is the official platform by Meta that allows businesses to send automated messages, chatbot responses, bulk broadcasts, and integrate WhatsApp with CRMs and other software — at scale. Unlike the regular WhatsApp Business App, the API has no device limits and supports full automation.
Yes. The WhatsApp Business App is for small businesses — manual messaging, limited to 1 device, no automation. The WhatsApp Business API is for scale — multiple agents, chatbots, automated broadcasts, CRM integration, and 24/7 bot responses.
Yes — through the official WhatsApp Business API with approved message templates. We set up your account, get templates approved by Meta, and ensure your broadcast strategy follows WhatsApp's guidelines to prevent bans.
WhatsApp charges per conversation (24-hour window), not per message. Business-initiated conversations cost approx ₹0.58–₹0.78 per conversation. User-initiated conversations (when customer messages first) are free for 24 hours. We help you minimize costs through smart conversation design.
Yes. We build WhatsApp chatbots that handle FAQs, collect lead information, send product catalogs, process orders, check order status, and hand off complex queries to human agents — all automatically.
Yes. We integrate WhatsApp API with Zoho CRM, HubSpot, Freshsales, and custom CRMs — every WhatsApp conversation logs automatically, lead status updates trigger messages, and agents reply from within the CRM.
Message templates are pre-approved message formats required for business-initiated outbound messages. We write, submit, and get your templates approved by Meta — for order confirmations, reminders, promotions, and alerts.
WhatsApp API account verification and setup takes 3–7 business days (Meta review). Full chatbot and automation setup takes an additional 5–10 days depending on complexity.
We work with Meta-approved BSPs including Interakt, Wati, AiSensy, and 360dialog. We recommend the best one based on your budget, message volume, and CRM integration needs.
Yes. WhatsApp Business API supports multi-agent shared inbox — multiple team members can receive and reply to messages from one WhatsApp number, with conversation assignment and handoff.
You May Also Need
Business Process Automation
Automate repetitive tasks — notifications, reports, reminders, approvals.
API & Third-Party Integrations
Integrate different software and platforms — payment, SMS, shipping, CRM.
CRM & Lead Automation
Lead capture, assignment, follow-up — CRM automation so no lead is ever missed.
Workflow Automation
Approval workflows, document flows, multi-step processes — fully automated.
Chat on WhatsApp for This Service
Our expert replies within 5 minutes